We have a strong conviction that human interaction is the heart of customer service. No matter how advanced the technology can become, bots are bots. They can’t understand human emotions in specific situations and neither do they care. Moreover, customer service requires up-to-date information and trends to analyze customer situations, and that is where we believe we can over deliver.
If you are looking for an English Customer Support for you services, you are in the right place. Reves Dream Outsourcing has extensive experience and specialty in non-voice customer support. We also have great talents coming from the Philippines and Vietnam, who are certified with full professional language proficiency and great capacity.
Customers today no longer deeply depend on chat boxes on companies' websites to acquire the information they want. Questions and complaints are now omnipresent on all social media platforms so omnichannel is the concrete strategy to increase customer retention and future businesses. We are confident to help you create a customized, detailed guidelines to communicate with your customers effectively and professionally.